Our Travel Consultants are at the sharp end of our business, dealing directly with customers on a day-to-day basis. Their role is to provide a seamless service; providing information, advice and booking services for people wishing to travel. Travel consultants may perform the following tasks:

  • provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares and travel regulations
  • discuss client requirements and advise on suitable options
  • plan, prepare and cost itineraries (travel plans) for clients
  • make travel, accommodation and related bookings
  • confirm bookings and notify clients of luggage limits, insurance, medical, passport, visa and currency requirements
  • issue tickets for travel, accommodation vouchers and all relevant documentation
  • collect payments and maintain records of transactions
  • assist with changes to travel arrangements and bookings where required
  • have a genuine interest and passion for travel
  • track sales performance and meet targets

Being a successful team player is also vital to the role so you'll need to be able to work well with others, sharing the challenges and supporting colleagues to achieve your common objectives. A strong sales focus and ongoing learning are vital to an IWTC Travel Consultant, as they need to keep abreast with industry and consumer trends. In return, your development will be supported with plenty of on-the-job training and coaching to make sure you grow to become the very best at what you do.

Personal Attributes:

  • excellent communication skills
  • strong customer focus
  • good organizational skills
  • strong computer and written skills
  • able to work as part of a team
  • high level of personal presentation
  • able to work under pressure
  • enjoy working with people
  • strong sales focus
  • highly competitive

How to Apply

If you’re interested in joining IWTC’s Travel Consulting/ Sales Team, tell us why we should choose you; email a cover letter and your CV to indarweirtravel@caribsurf.com!